Shipping Policy
We ship orders through reliable and trusted shipping companies.
Delivery time depends on the destination and typically takes between 3 to 10 business days.
Shipping costs are calculated based on weight, volume, and destination country.
Once the order is shipped, we will provide tracking information to the customer.
We are not responsible for delays caused by customs clearance or external shipping companies.
Refund Policy
We offer refunds only under specific conditions.
If an order is cancelled before shipment, a full refund will be issued.
After shipment, refunds are only possible if the product is proven to be damaged or incorrect.
All refund requests will be reviewed and processed within a reasonable time after verification.
Refunds will be returned using the original payment method.
Cancellation / Return / Exchange Policy
Customers may cancel their order before shipment for a full refund.
Returns are accepted only if the product is defective, damaged, or not as described.
Returned items must be in their original condition and packaging.
Any return request must be submitted within a specified time after receiving the product.
We reserve the right to inspect returned goods before approving any refund or replacement.